Naturlandia, Sant Julia de Loria

We thought we were going to spend a great day, Saturday April 20 and save the 5 min of the descent of the Tobotronc... A complete scam. We had the only advance entrance, 3 adults (from 12 years old and you are an adult even though you have to be 14 years old to do the activities alone) and 1 child (more than 100 EUR). We had to park on the road because the parking was already full, the queue of the ticket offices came to the outside, less bad that we took the early entrance, we avoided that queue, but nothing happens, we were more than 2 hours waiting for the Tobotronc (the only good thing of the park). As it went down it was the 1:30 so we decided to go to eat as in view of the amount of people who had, we thought they would run out of food (which happened) more than an hour to order the food. There was only 1 guy explaining the menu, charging and having coffees. We ate expensive and bad (as usually happens in the parks) and in 20 min to be able to go somewhere else. We had the option of repeating the Tobotronc or taking the car and going up to the park above, fearing that the TB parking was full we queued again at the Tobotronc, which was more than an hour, we went down at 4:30 and went up to the park above , but of course it was all closed, even though it wasn't even 5:00 p.m. Summary, feeling of scam because the only entry to climb 2 times a Tobotronc, I would have gone much cheaper to buy only the tickets of that activity. I claimed at the box office and was told that each one managed the time in the park as he wanted. Take it!!! And they at 3:30 still selling tickets in the box office (I could see the queue from my tail Tobotronc) and close the activities before 4:30... Good management and good customer service! When they could just compensate with an entrance to the animal park the next day, which is what I asked them for, but nothing at all. Congratulations on the box you made that day with cousins like us.