Booked the 'Walking on Water' tour for myself and 10 colleages as part of a teambuild trip to Berlin. The guys from Backstage tourism were friendly and helpful. Our guide Phillip was very... more »
After having some difficulties to find a good date for everyone, the guided tour "Grüner Südosten" in Köpenick was excellent. Our two tourguides Andi and Philipp were very nice and everything well... more »
I had a really bad experience with this guys, last Tuesday with my boyfriend we were celebrating his birthday.... and like a surprise I reserved one canoe for 3p. We were waiting for them one hour (of course at that moment it wasn't a surprise any more for my boyfriend). I had to call them three times!! And finally when they showed up we decided to leave the place because they didn't care about us, no sorry, no explanation... they were rude and irresponsible. They ask you for a phone number in case they are late or something, sorry but false they never called me...This is not how the customer service works, at least a sorry... Hoping this will never happen with someone else, more when you are trying to make something special.
Ich habe schon mehrere Touren gebucht und war immer sehr zufrieden. Die geführten Touren waren bisher alle toll. Super Organisation und Absprachen im Vorfeld und pünktlich, nette und zuverlässige Betreuung vor Ort. Wir haben so schon einen Kindergeburtstag organisiert, ein Abschlussfest mit der Schulkasse mit vier 10er Kanus und auch mit unseren Austauschschülern waren wir immer Kanufahren. Die verschenkten Gutscheine kamen auch immer super an. Ich freue mich schon auf die nächste Tour. Danke!
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